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DNC

It is the policy of United Lead Network, LLC (“Firm”) to fully comply with all applicable Do Not Call (“DNC”) laws and regulations regarding wired and wireless telephone communications (whether by live, artificial, or prerecorded voice, telephone facsimile machine, computer, or otherwise) to any covered telephone line or number. In a good faith effort to comply and provide consumers with an opportunity to exercise their DNC rights, the Firm hereby establishes and implements the following procedures:

(1) Calling Hours: No representative of the Firm shall initiate any telephone solicitation, as defined by law, to any residential telephone subscriber before 8:00 a.m. or after 9:00 p.m. (local time at the called party’s location).

(2) Compliance with Guidelines: United Lead Network LLC abides by the guidelines set out by the National Federal Trade Commission and Local State Guidelines. All Do Not Call numbers will be removed from United Lead Network calling indefinitely. Numbers can be added to the United Lead Network DNC List through the following ways:

a. National, State, and Wireless DNC Lists: These lists are updated every 31 days. Numbers are removed from active calling and placed on the Master DNC List.
b. Consumer Requests: If someone requests to have their number added to the DNC list, their number will be automatically added to the Master DNC List, which is updated daily.
c. Post-Contact Requests: If we receive communication after initial contact from someone wishing to add their number to the DNC list, the number will be manually added to the Master DNC List immediately. Additionally, our DNC regulatory compliance is verified by an independent third party on a monthly basis.

(3) Pre-Solicitation Filtering: Prior to making any telephone solicitation, the Firm shall remove any telephone numbers listed on a newly obtained solicitation list that are also on the Master DNC List. This process is automated and occurs at the database level.

(4) Daily Synchronization: The Master DNC List is automatically synchronized between all dialing systems and databases daily. This electronic synchronization removes all newly added or synchronized telephone numbers from all dialing systems and solicitation lists.

(5) Exceptions to DNC Procedures: Exceptions to procedures (3) and (4) include:

(a) Express Permission: If the Firm has the subscriber’s prior express permission, evidenced by a signed written agreement stating that the consumer agrees to the contact by the Firm and includes the telephone number to which the call may be placed.
(b) Personal Relationship: If the company representative making the call has a personal relationship with the recipient (i.e., the person called is personally known to the caller).
(c) Established Business Relationship: If the Firm has an “established business relationship,” as defined by law, creating an expectation on the part of the consumer that the Firm will call them. An established business relationship with one company may extend to an affiliate if the consumer would reasonably expect the affiliate to be included as part of the relationship (e.g., customer service or billing concerns).